FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@monsterinstrument.com.

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If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We accept a variety of payment methods including Visa,Mastercard,American Express,Shop Pay,Apple Pay,Google Pay,Paypal,Airwallex Klarna.

Yes, we offer international shipping to most countries.

Our return policy allows for returns within 30 days of purchase for a refund or exchange. Please see our Returns & Exchanges page for more details.

Yes, all of our instruments come with a 2 year warranty against defects in materials and workmanship.

Yes, we offer instrument repair services for most instruments. Please contact us for more information and to schedule a repair.

Yes, once your order has shipped, you will receive a tracking number via email that you can use to track your package.

Technical + Theme Questions

Common types of wood used in guitar construction include mahogany, maple, rosewood, and spruce for acoustic guitars, and alder, ash, and mahogany for electric guitars.

Guitar neck profiles can vary in shape and thickness, affecting playability and comfort. Common profiles include C-shaped, V-shaped, and U-shaped, each offering different levels of grip and support for different playing styles.

Scale length refers to the distance between the nut and the bridge on a guitar's fretboard. It can affect string tension, tone, and playability, with longer scale lengths generally producing tighter string tension and potentially brighter tones.

Different types of pickups, such as single-coil and humbucker pickups, produce distinct tonal characteristics. Single-coil pickups are known for their bright, clear sound, while humbuckers offer a thicker, warmer tone with less noise.

The shape and size of a guitar's body can affect its resonance, sustain, and tonal characteristics. For example, dreadnought-shaped acoustic guitars typically offer a balanced tone with strong bass response, while smaller-bodied guitars may emphasize midrange frequencies.

Guitar bridges come in various designs, such as fixed, tremolo, and floating bridges, each affecting tuning stability and string action differently. Fixed bridges generally offer better tuning stability but limited pitch modulation, while tremolo bridges allow for pitch bending but may require more maintenance to stay in tune.

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